Product Imagery Product images are for illustration purposes only. While we endeavour to provide the best representation possible, we always ask that you request a free sample before your purchase which will be sent out the same or next day, by 1st class post.
Fixings & Controls The blinds are easily fitted using multi-directional brackets which can be face fixed to the window, wall, side of the window recess or fixed into the top of the window recess. All necessary brackets and fittings are included, except from screws and wall plugs.
Manufacturing Tolerance & Weight Please note that made to measure blinds are made within a 5mm manufacturer tolerance on both the width and drop of the blind. Electric roller blinds are limited in size due to the motor. We strongly suggest where possible to split larger windows into smaller blinds. Please note that larger blinds over 200cm wide and 200cm drop will require a join in the fabric. If the blinds are going to be installed next to each other, please let us know so we can align the join, otherwise, the joins may not align once installed.
Kindly note that the length or drop of your blinds may extend by 30cm or more. This ensures complete coverage of the headrail tube situated at the bottom of the blind.
Made to Measure Blinds A product that requires the exact width to be typed in the box is 'Made-to-Measure' and cannot be returned under our normal terms and conditions.
Electric Roller Blinds Electric roller blinds are 100% child safe due to the lack of control cords. These blinds can only be operated when the motor is charged and there is a remote or smart hub linked to the blind. The standard remote does not need a internet connection to work, however the smart hub will require this to operate your blinds.
All of our blinds are manufactured with child safety at the forefront of their design. We will send you your new blinds with relevant safety devices to make our products as child safe as possible.
We’re committed to supplying blinds that are child-safe, and all of our blinds undergo rigorous testing to ensure they comply with British Safety Standard EN13120.
You must install all supplied safety devices alongside your blind.
Instructions on installing the safety devices are included in the fitting instructions you will receive with your order.
Safe by design Blinds
If you receive your blind without any additional safety devices. It may be because your new blind is safe by design and does not require additional safety devices.
Need Advice?
Our customer services team are here to help. If you have questions regarding the safety features and devices we supply, please call us or start a live chat.
Answers to common questions about Electric Blinds, charging, battery, noise, programming and assembly.
How often do I need to charge the electric blinds?
Once fully charged, the battery should last 6 - 9 months depending on usage.
How long do electric blinds take to charge?
It takes upto 6 hours to fully charge the battery and a full charge lasts upto 9 months.
Is the charger included with my electric blinds?
Chargers are sold separately and are only designed to charge these motors. They are different to micro USBs.
Is a remote control included with my electric blinds?
Remotes are sold separately and you will need a minimum of one remote to setup your blinds.
Do I need to purchase the Connectivity hub?
The Tahoma connectivity kit is sold separately and will enable you to control your blinds from your smartspeaker, or from your smartphone with the Tahoma app.
Are electric blinds noisy?
Our motors are designed to be as quiet as possible, giving off a gentle hum when operating.
Are electric blinds child and pet safe?
Yes, with no wires or cables these are 100% child & pet safe. Read more.
Can I save on my energy bills with the electric blinds?
Using the smart hub you are able to program the time of day the blinds open and close, helping trap heat in your home during the winter. You can also setup personalised routines to open and close the blinds at set times.
Do you provide programming instructions with the blinds?
Yes, you can access to a comprehensive set up guide here, or download a PDF copy if you wish.
If you've made an error whilst measuring for your new blinds, we will provide a like-for-like replacement up to the same price for one of your blinds.
MeasureSure does not cover changing blinds from one pattern or design to another. It's important to order free samples beforehand to ensure you're satisfied with the fabric.
Add items to your basket as usual and find the MeasureSure Cover at the checkout. T&Cs apply.
This blind is a made to measure product and will is manufactured using the measurements and specifications you provide us.
This blind can not be returned or refunded unless there is a manufacturing defect or error.
In which case, your new blind is covered by our 5-year warranty and will be remanufactured and re-delivered free of charge.
We strongly recommend
Double-check your measurements and ensure you have followed our step by step measuring instructions here.
If you’re unsure about anything to do with your order, please get in touch with our friendly customer services team before placing your order.
Add our MeasureSure Guarantee at checkout for only £9.99. If you've made a mistake measuring, we will replace your blind free of charge.
Your electric blind will be securely packaged with all the necessary fixtures and fittings, including:
1 x Electric Blind
1 x Set of instructions for installation and quick start guide
Chargers, remotes and smart hubs are not included in your box by default; however these may be purchased separately
for an additional cost.
Our chargers and remotes can be used on multiple electric blinds in your home, so you don’t need to order one per
blind. You will need a minimum of one charger and one remote per house to setup and charge your blinds.
Screws and wall plugs are not included in the box.
