Our helpful customer service team are on hand 7 days a week, 8am - 8pm to help you with any questions or to help you place an order over the phone. Before calling to place an order over the phone, please have your sizes handy as it will help make the ordering process quicker and more accurate. We are available to also talk you through the measuring process and can help explain where and how to measure for your windows.
Our customer service team are able to place sample orders for you over live chat, email or on the phone. Please just let us know the samples you would like sent to you, your address and email address and we will get them ordered for you. Samples are posted daily by 1st class post.
If you know your exact sizes (or rough sizes if it’s a quote), please go to a product, and you’ll see a width and drop measurement box. Enter your sizes in there and the website will calculate the price for the blind for you in the sizes give. We can also give you quotes online by email, live chat and over the phone if you know what type of blind, colour and sizes you require.
We have extensive measuring guides and videos for you to follow here: Measuring Guide. If you’re not sure on any part, our customer service team are on hand to help guide you through the process.
We have installation guides and videos on our site for you to follow here: Install Guide. Also, every blind is sent out with a installation guide suitable for the blind you have ordered. If you’re missing a copy, we can send you a PDF version by email, or link you to the relevant installation guide online.